ezCater
ezCater is the world’s largest online marketplace for business catering.
Senior Product Manager, Fulfillment
Product ManagerProduct ManagerFull TimeRemoteTeam 501-1,000Since 2007H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
3 days ago
Salary
$161K - $213K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Drive the vision and develop a roadmap for the fulfilment platform for our restaurant partners.
• Ensure that our partners have the data and tools they need to complete ezCater orders
• Develop internal tools to ensure our team can effectively support our partners during the fulfillment experience
• Leverage ML and AI to optimize the fulfilment process and identify orders that may be at risk
• Tell a compelling story using research and data to evangelize the roadmap and vision.
• Build deep empathy for ezCater partners and become their biggest champion.
• Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved restaurant partner experiences.
• Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience.
• Create and monitor the ongoing metrics that measure and define success.
• Travel to Boston quarterly for planning and business reviews
• Have fun building impactful software with awesome people.
Job Requirements
- 5+ years of product management experience, ideally with marketplace experience.
- Experience designing and implementing solutions focused on logistics and operational efficiency
- Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions.
- Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.
- Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas.
Benefits
- Market competitive salary
- Stock options that you’ll help make worth a lot
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/dental/FSA
- Long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- A tremendous amount of responsibility and autonomy
- Wicked awesome co-workers
- Relish (and many more goodies) when you’re in our office
- Knowing that you helped transform the food for work space