• Acts as expert consultant to guide customer in planning and development of technical solutions • Assists with technical development of proposals, assuring compliance to Customer's specs by working closely with engineering, product managers, and proposal managers to ensure valid statement of product or work for competitive proposal generation • Ability to interpret transformers and circuit breaker specifications, single line diagrams, customer best practices, and convert to product specifications • Acts as technical support to the commercial teams, providing technical expertise during Customer presentations, demonstrations, evaluations and testing • Assists customers in trouble-shooting and analysis of industrial communications systems • Track issues discovered during demonstration, evaluation, and testing of product and follow through with Technology team to provide a resolution • Lead technical presentations presented to customers in support of sales or service • Provide product training to customers and sales force • Adhere to customer and GE Vernova Environmental Health and Safety (EHS) requirements • Assist customers in product testing at customer location • Work directly with customers to influence technical specifications and support sales team to achieve closing key orders • Responsible for the pre-sales technical support of customers and the sales team • Understand competitor landscape and competitor products • Outline, present, and sell the value of GE Vernova products and services that can benefit GE's customer needs • Develop and cultivate long-term relationships at all levels of customer organizations • Coordinate with sales teams to make customer calls and presentations and participate in bid meetings and site walk-through meetings with customer as necessary • Support the development of new leads and market opportunities in the Sales Region • Provide an essential link from the customer to marketing, engineering and product development teams • Partner with peers and management to enhance selling techniques and approaches in line with both the region's growth objectives and Grid Automation’s initiatives • Provide market dynamics input such as competitive intelligence and industry trends to the Marketing and Business teams • Prepare and present technical presentations, white papers, and case studies at industry conferences