Softheon

Cloud Solutions that Simplify Operations for Health Plans and Gov't Health Agencies https://www.softheon.com/connector/

Network Administrator

Full TimeRemoteTeam 201-500Since 2000H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

13 hours ago

Salary

$55K - $65K / year

Bachelor Degree1 yr expEnglishAWSAzureCloudDNSFirewallsTcp/ip

Job Description

• The Network Administrator is responsible for the installation, maintenance, and reliable operation of the organization’s network infrastructure to ensure optimal performance, security, and reliability. • This role ensures that the network operates efficiently and securely to support the company’s business operations and strategic initiatives. • Diagnose and resolve network-related issues promptly. • Provide Level 2 support for network related incidents and service requests. • Work closely with other teams to ensure seamless integration and operation of the environment. • Implement and manage network security measures to protect against unauthorized access, vulnerabilities, and threats. • Collaborate with the Security Team to address vulnerabilities and ensure compliance with regulations (e.g., GDPR, HIPAA, PCI DSS). • Assist in the implementation and documentation of new network solutions or improvements to existing infrastructure. • Stay updated on advancements in network technologies and recommend improvements to existing systems. • Develop and maintain detailed documentation, including architecture diagrams, procedures, and policies for the network infrastructure. • Generate reports on network performance and system incidents. • Monitor network performance and ensure reliability. • Configure and maintain firewalls, routers, switches, and other network devices. • Perform routine network maintenance tasks, including firmware updates and patch management. • Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews. • Leverage industry networks and expertise to identify and attract top talent that aligns with the company's objectives and values. • Provide guidance and mentorship to team members within your department and across diverse functions. • Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement. • Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues. • Must be available for rotating on call shifts. • Although we work in a remote-first environment, all roles require in-person attendance at our headquarters approximately 2 times per year (in addition to other travel requirements for this specific role, if applicable).

Job Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field required
  • 1-3+ years of experience in network administration or a similar role.
  • Hands-on experience with configuring and troubleshooting network devices (e.g., Cisco, Juniper, Aruba).
  • Experience with network monitoring tools (e.g., SolarWinds, PRTG, Nagios).
  • Exposure to cloud networking concepts (e.g., AWS, Azure) (preferred).
  • AZ900 & AI900 certifications are preferred and required to obtain within 90 days of joining the company.
  • Strong understanding of networking protocols (e.g., TCP/IP, DNS, DHCP, VLANs, BGP, OSPF).
  • Proficiency in firewall configurations and VPN technologies.
  • Familiarity with network security practices and tools.
  • Knowledge of monitoring tools (e.g., vRealize Operations, SolarWinds, Nagios) for tracking performance and troubleshooting.
  • Understanding of ITIL practices for incident, problem, and change management.
  • Strong analytical and problem-solving skills with a detail-oriented approach.
  • Strong technical writing and documentation skills.
  • Effective communication and collaboration skills for working with cross-functional teams.
  • Detail-oriented with a proactive approach to problem-solving and process improvement.
  • Self-motivated and capable of working independently or as part of a team.
  • Committed to staying current with emerging technologies and industry best practices.
  • Resilient and adaptable in fast-paced, dynamic environments.

Benefits

  • Base Salary of $55,000 - $65,000/yr
  • Work from your home company with a one-time home office stipend
  • Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents
  • Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave
  • 15 days to discretionary PTO based on YOS
  • 9 additional paid holidays
  • Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities

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