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Role Description

• Provide pre- and post-sale support to the North American RO sales team, including assisting in the sales process/on-site demonstration of CQ MEDICAL products and solutions.
• Prepare appropriate demonstration content and materials.
• Attend and/or participate in local, regional, and national meetings, conferences, and tradeshows.
• Attend and/or deliver CME classes and prepare appropriate collateral.
• Assist with RFI/RFP preparation by providing clinical input.
• Prepare content and materials for internal training to increase clinical knowledge of NA RO sales team.
• Demonstrate extensive knowledge and understanding of radiation therapy clinical practices, regulations, and operations.
• Maintain a knowledge base of best practice standards in radiation therapy workflow.
• Coordinate with NA RO sales leadership and Clinical Sales Specialist colleagues to ensure training content and materials are consistent across the organization.
• Participate in product development discussions as required to provide accurate and up-to-date clinical knowledge.
• Provide strong customer service orientation with both external and internal customers.
• Effectively communicate to clinical professionals (oral and written) in troubleshooting Robotics hardware and software.
• Possess expert knowledge of company products and service policies and procedures.

Qualifications

• ARRT Radiation Therapist Certification or 2+ years of experience as a medical physicist required.
• Two to five years clinical experience.

Requirements

• Experience with both CT Simulation set-ups and daily Treatment set-ups.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Exceptional interpersonal relationship skills.
• The ability to communicate information and ideas in writing so others will understand.
• Desire and ability to learn our products and those of our competition as well as understand the needs of our customers.
• Highly organized with a strong self-structure to utilize time effectively.
• Ability to effectively address varied audiences for training, product demonstrations, negotiations, and CE programs.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to see details at close range (within a few feet of the observer).
• Keeping up-to-date technically and applying new knowledge to your job.
• The ability to provide training and information about the safety and proper operation of equipment and systems.
• The ability to read and understand written instructions.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Computer skills to include proficiency in Microsoft Office software and CRM.
• Maintain a valid driver’s license and adequate liability insurance.
• Ability to travel 80% of the time.

Physical Demands

• Balance: Constant - Associate must maintain balance to prevent falling when walking, standing, and sitting.
• Bend/Stoop: Rarely - Defined as bending body forward or laterally by bending spine at the waist.
• Climb: Never.
• Handle/grasp/Fine Manipulation: Frequent - Handling/grasping is required to handle work materials and products up to 10 lbs.
• Kneel: Never - Associates may kneel when working on equipment.
• Lift: Rarely - up to 50 pounds.
• Low Level Work: Rarely - Defined as a low level work position with one’s back upright.
• Push/Pull: Never - Associates push/pull chairs/materials with force up to 10 lbs.
• Reach: Frequent - Associates have the ability to position themselves and their work materials to minimize any lifting away from the body.
• Sit: Constant - Associates will be seated at their work station.
• Stand: Occasional - Associates may need to stand for up to 4 hours per day.
• Twisting: Rarely - Associates have the ability to position themselves and their work materials to minimize any lifting.
• Walk: Occasional - Associate is required to walk on level surfaces.

Work Environment