In Pursuit of Answers
Customer Service Support Representative, Women’s Health & Genetics
Location
North Carolina
Posted
12 days ago
Salary
$17 - $21 / hour
Job Description
Job Requirements
- Associates degree with at least 1+ year prior relevant work experience OR High School diploma/GED equivalent with at least 3+ years of relevant work experience
- Customer service experience
- Bilingual in English and Spanish (preferred)
- Healthcare customer service (preferred)
- 5 plus years of experience in the specialty testing/genetics customer service (preferred)
- Medicare/Medicaid billing experience (preferred)
- Professional medical billing and collection practices (preferred)
- Laboratory Billing and Laboratory Information System (LIS) (preferred)
- Medical billing and collection practices (preferred)
- XIFIN experience (preferred)
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO)
- Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
We’re looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact center team. In this role, you’ll be the first point of contact for customers reporting new claims. You’ll also assist our team of multi-line adjusters with admin...
This role involves managing high-volume patient calls and emails, ensuring confidentiality and professionalism while handling billing inquiries, de-escalating dissatisfied customers, and supporting billing staff with office duties. Key tasks include managing self-pay accounts receivable, collecting payments, reviewing accounts for collections, identifying refunds, and creating patient payment plans.
Sr. Customer Support and Deployment Engineer - US
ZEDEDAZEDEDA, the leader in edge orchestration, delivers visibility, control and security for the distributed edge, with the freedom of deploying and managing any app on any hardware at scale and connecting to any cloud or on-premises systems. Distributed edge solutions require a diverse mix of technologies and domain expertise and ZEDEDA enables customers with an open, vendor-agnostic orchestration framework that breaks down silos and provides the needed agility and future-proofing as they evolve their connected operations. Customers can now seamlessly orchestrate intelligent applications at the distributed edge to gain access to critical insights, make real-time decisions and maximize operational efficiency. ZEDEDA is a venture-backed Silicon Valley company, headquartered in San Jose, CA, with teams in India and Europe.
The Senior Customer Support and Deployment Engineer is responsible for ensuring smooth deployments for Fortune 500 customers over a 12-24 month period, developing trusted technical relationships, and updating documentation and procedures. This role also involves coordinating cross-functional deployment activities while tackling complex technical challenges.
Field Operation Specialist || South AL, South GA, North FL
Turf TankInventors of Autonomous Line Marking. Flexible subscriptions, global expertise, local presence.
The Field Operations Specialist is responsible for leading high-quality customer onboarding, including on-site robot setup and user training, while ensuring adherence to standardized processes. This role also involves completing assigned on-site service requests, providing timely technical troubleshooting, and documenting all field execution activities.
