About the role

• The Account Manager is responsible for guiding client partnerships, driving growth in media performance, and leading cross-functional collaboration to deliver outstanding campaign outcomes. This individual is equal parts strategist, relationship-builder, and operator—ensuring campaigns not only run smoothly but also push for meaningful results.

Key Responsibilities:

Growth Marketing & Selling – 35%

• Analyze performance and uncover opportunities to improve and grow existing channels.
• Test into new platforms and connect them to live campaigns through creative, reporting, and business objectives.
• Build compelling client presentations and correspondence in partnership with AM leadership and strategy divisions.
• Provide weekly (or as frequent as needed) performance insights and “if this, then next” recommendations.
• Stay current on market trends to inform client strategies and deliver measurable impact.
• Strengthen client relationships through proactive communication, in-person meetings, and engaging experiences.
• Conduct formal business reviews based on client cadence.
• Align pitches with agency initiatives and broader business expansion goals.
• Develop accurate performance forecasts.

Individualized Management of Teams & Clients – 25%

• Ensure internal and external stakeholders have what they need to succeed by tailoring deliverables and communications.
• Manage correspondence across Basecamp, Salesforce, Biz Opps, Slack, and client-specific documentation.
• Adapt communication styles and expectations to match each client’s unique needs.

Administrative & Budget Oversight – 15%

• Manage Salesforce forecasting, scrum updates, and leadership reporting.
• Oversee budget sheets, reconciliations, AP/AR processes, and vendor payment management.
• Partner with Accounting to ensure accuracy and timeliness of financial operations.

Client Organization & Program Shepherding – 15%

• Manage project timelines, agendas, Basecamp tasks, and both internal and external meetings.
• Support execution of client requests when other teams lack bandwidth or context.

Further Education – 5%

• Participate in self-guided learning, manager 1:1s, all-hands, and peer-to-peer trainings.
• Invest time in understanding other departments’ functions to strengthen cross-team collaboration.

Miscellaneous – 5%

• Complete one-off tasks such as documenting client user flows or handling unique client needs outside campaigns.

Your skills:

• Detail-oriented with strong project management abilities.
• Excellent written and verbal communication skills.
• Eager to learn marketing strategy and grow into a client-facing leadership role.
• Ability to juggle multiple priorities and adapt to changing client needs.
• Collaborative team player with a proactive mindset.

Benefits:

• Unaccrued PTO policy. We go out of our way to take care of our people.
• Exclusive discounts with clients.
• Fun and surprising remote and in-person events (past events include virtual sip & paint and a magic show)
• We’re a remote-first company and we provide full remote equipment setups
• Receive health, dental and vision insurance in 30 days.

Even if only some of this sounds like you, please reach out! We’re a diverse team and know that great teammates can have all kinds of backgrounds.

If you want to talk to us, we absolutely want to talk with you.

Oxford Road is proud to be an Equal Opportunity Employer. It is our commitment to provide equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy, childbirth, or related medical conditions), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.