• Assist less senior teammates with development low to moderate complexity sites. • Utilize project management tools to manage implementations. • Audit and upload data for moderately (or greater) complex new client website implementations or on an ongoing basis for existing clients. • Works with senior teammates to manage and coordinate the EDI/file integration projects relating to new site implementations and renewals. • Responsible for final testing and auditing of own and others configured of moderate complexity software to ensure proper functioning, with oversight. • Takes accountability for individual quality assurance on moderate complexity builds. • Primarily responsible for providing training and mentorship of less senior teammates. • Works on moderate complexity (or greater) client projects. • Participation in client meetings as needed. • Build courteous and successful relationships with clients, vendors and carriers to improve client retention. • Promote teamwork, support, knowledge sharing and a positive attitude in the department and office. • Promote a commitment to achieve or exceed internal and external performance standards both individually and through teammates. • Assist with providing guidance on the development of SOPs provide SOP process improvement considerations based for aligned platform. • Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology. • Pursues a course of personal and professional development.