One platform that seamlessly connects your entire business.
Customer Success Manager, CRM
Location
United States
Posted
12 days ago
Salary
$70.5K - $117K / year
Job Description
Job Requirements
- 5+ years of CRM experience in the auto industry.
- Experience working in an early-stage startup environment is a plus.
- Exceptional written and verbal communication skills, interacting with all levels of stakeholders.
- Established ability to articulate technical jargon into consumable levels of understanding for adult learners.
- Proven ability to take customer suggestions or insights and translate them into technical deliverables.
- Must have experience solving complicated service and software issues and be ready to handle red, yellow and green status.
- Ability to interact with product and senior leadership to present detailed client roadblocks and own the solution.
- This role is NOT a relationship only role. The right person must enjoy going into the weeds to solve issues!
- Ability to travel (15 - 20%)
Benefits
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Client Success Benefit Enrollment Agent
AILWith more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
This opportunity is ideal for individuals who are passionate about helping others and interested in building a long-term, purpose-driven career. Engage with members to understand their insurance and financial protection needs Educate clients on life insurance and supplemental ben...
Client Success Associate
ArrayArray is committed to providing equal employment opportunities to all individuals. We ensure that all hiring decisions are made without unlawful consideration of any person's race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, disability, genetic information, marital status, citizenship, ancestry, or any other basis protected by applicable local, state, provincial, or federal law. We are dedicated to making our application process accessible. If you require an accommodation or assistance due to a disability, please notify us. Your request will be handled confidentially, and your application status will not be negatively affected. We strive to maintain a diverse, inclusive, and fair workplace where all team members are valued and respected.
The Client Success Associate supports the Client Services team by managing daily operations within the Court Reporting Division, assisting with client communications, tracking tasks in ClickUp, and collaborating across departments to ensure a consistent client experience. This role involves responding to routine client questions, assisting with weekly criminal deposition assignments, and supporting invoice requirement enforcement.
Client Success Agent
Lisa RusselSince 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada
This role offers the freedom to work from anywhere, the flexibility to manage your own schedule, and the stability of a company committed to long-term growth. 100% Remote Work: Work from home or anywhere that fits your lifestyle Flexible Scheduling: Balance work with family and p...
Client Success Specialist
Lisa RusselSince 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada
Our company is growing faster than ever, and we’re looking for talented individuals with exceptional people skills to join our 100% remote team. Work from anywhere, enjoy a flexible schedule, and be part of a company that truly values your growth and success. Our Platinum Rule is...
