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Role Description

We’re looking for a Field Access Manager on the Patient Services team to help us expand what’s possible for patients with serious diseases. Reporting to the Director, Field Access Managers you will have a unique opportunity to support patient access to prescribed treatment and deliver upon an industry leading patient experience for patients battling serious and rare diseases.

In this role you will cover: Fresno, San Francisco, San Jose and Santa Barbara California.

What You'll Do:

• Establish collaborative relationships with Patient Support Services, Field Sales, Channel Management, and Market Access colleagues to support patient access.
• Assist in resolution of patient-specific access barriers to Insmed’s products as prescribed by HCP.
• Educate HCP office staff about prior authorization & appeals process, how to access related forms, and high-level information about submission procedures and reauthorization requirements. This may require travel to identified HCP offices to address patient specific issues.
• Work compliantly and proactively to identify and resolve patient access and reimbursement issues, within assigned geography.
• Provide appropriate factual process information to HCP office utilizing Personal Health Information (PHI), with appropriate patient consent.
• Serve as reimbursement expert for patient support services team for assigned geography/plans.
• Monitor patient start trends in assigned geographies/plans, and collaborate with Market Access team to proactively address emerging patient access challenges.
• Maintain up-to-date repository of plan-specific reimbursement criteria, forms, and submission procedures.
• Comply with Insmed’s reimbursement support policy and rules of engagement.

Qualifications

• Bachelor’s Degree
• 5+ years’ hands-on experience in reimbursement and patient access, market access, specialty pharmacy, or physician/system account management.

Requirements

• Experience navigating payer reimbursement process, preferably Medicare Part D (pharmacy benefit design and coverage policy).
• Experience with specialty products acquired through specialty pharmacy networks and experience working with HCP offices.
• Proven record of success through cross functional collaboration and execution.
• Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy.
• Exemplary interpersonal and listening skills.
• Strong communication (written and verbal), and presentation skills.
• Understanding of patient privacy laws including HIPAA and similar state laws.
• High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues.
• Highly organized with a strong attention to detail.
• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Benefits

• Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP).
• Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration.
• 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance.
• Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities.
• Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back.

Travel Requirements

This position involves frequent Domestic travel (up to 75%).

Pay Range

$155,000.00-201,500.00 Annual