BetterMynd

Teletherapy that students love, administrators trust, and every campus can afford

Assistant Director – Campus Success

DirectorDirectorFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

New York

Posted

12 days ago

Salary

$70K - $85K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Onboard new campus partners with fast time-to-value goals to ensure successful implementation and utilization of BetterMynd services. • Track utilization of teletherapy sessions, identify trouble spots, and initiate solutions in an urgent, yet compassionate and professional manner. • Serve as a bridge between partner campuses and BetterMynd units including Product, Sales, Marketing, and Clinical Operations. • Demonstrate BetterMynd products and services to new contacts at current accounts via phone, web, and in-person with authenticity and enthusiasm. • Be the primary relationship builder with the campus, leading to on-time renewal and expansion into new product lines. • Embrace a dynamic, changing, growth environment, evolving Campus Success strategies in collaboration with CS peers and company leaders. • Utilize HubSpot (CRM) to manage communication and many aspects of the client lifecycle.

Job Requirements

  • Bachelor’s Degree required
  • 2+ years Client Success/Implementation/Account Management experience
  • Outstanding written and verbal communication skills; confident communicating and building rapport with senior-level as well as administrative professionals.
  • Experience in higher education (EdTech, student services, or other on-campus roles) strongly preferred

Benefits

  • Health benefits
  • 401k
  • Equity considerations

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