Centene Corporation

Transforming the health of the communities we serve, one person at a time.

Senior Applications Administrator – ServiceNow CMDB

ServiceNowServiceNowFull TimeRemoteTeam 10,001+Since 1984H1B No SponsorCompany SiteLinkedIn

Location

Missouri

Posted

10 days ago

Salary

$87K - $161.3K / year

Bachelor Degree4 yrs expExperience acceptedEnglishCloudETLITSMService Now

Job Description

• Ensures the accuracy, reliability, and operational health of the organization's ServiceNow CMDB and related ITIL processes • Owns and optimizes the ServiceNow CMDB, including data models, governance, discovery, integrations, and platform support aligned to ITIL v4/CSDM • Ensures CMDB data quality, reliability, and audit readiness through monitoring, reporting, troubleshooting, and continuous improvement • Partners with ITSM, infrastructure, application, asset, and security teams to support impact analysis, root cause analysis, and dependency mapping • Leads cross‑functional collaboration, mentor CMDB resources, and maintain documentation, standards, and roadmap initiatives • Advises on application security, upgrades, backups, and disaster recovery needs • Plans and agrees on the scope of configuration management processes and the configuration items • Manages and monitors application and compliance of security administration procedures

Job Requirements

  • A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science)
  • 4 – 6 years of related experience
  • 5+ years supporting ServiceNow in an enterprise environment, including CMDB administration
  • Strong knowledge of ServiceNow CMDB, Discovery, and integration principles
  • Practical understanding of CSDM (Common Service Data Model)
  • Experience administering integration workflows, MID Servers, APIs, and ETL pipelines
  • Solid understanding of IT infrastructure components (servers, networks, cloud, containers)
  • Familiarity with Transform maps, Script includes, Business rules, Scheduled jobs, Flow Designer
  • Strong analytical skills and experience troubleshooting CI data accuracy and reconciliation issues
  • ServiceNow CSA (Certified System Administrator) certification preferred

Benefits

  • health insurance
  • 401K and stock purchase plans
  • tuition reimbursement
  • paid time off plus holidays
  • flexible approach to work with remote, hybrid, field or office work schedules

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