Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Travel Customer Support
Location
United States
Posted
12 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.
No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role.
- Respond to client inquiries regarding vacation options and travel details
- Assist with booking support for flights, hotels, cruises, and vacation packages
- Provide clear communication before, during, and after travel
- Review reservations for accuracy and completeness
- Maintain organized client records and documentation
- Deliver high-quality customer service with professionalism and care
Qualifications
- Strong communication skills (written and verbal)
- Comfortable navigating online systems and booking platforms
- Detail-oriented with solid organizational skills
- Ability to work independently in a remote environment
- Prior customer service experience is helpful but not required
Benefits
- Structured onboarding and step-by-step training
- Access to travel booking tools and supplier resources
- Flexible remote work environment
- Collaborative and supportive team culture
Company Description
Job Requirements
- Strong communication skills (written and verbal)
- Comfortable navigating online systems and booking platforms
- Detail-oriented with solid organizational skills
- Ability to work independently in a remote environment
- Prior customer service experience is helpful but not required
Benefits
- Structured onboarding and step-by-step training
- Access to travel booking tools and supplier resources
- Flexible remote work environment
- Collaborative and supportive team culture
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