• Support the strategy, execution, and scaling of Vocal Media’s AI-powered products and programs • Guide the vision and roadmap for AI Studio, balancing internal experimentation with scalable, client-ready solutions • Lead the transition from prototype to production—turning early AI experiments into stable tools, workflows, and programs • Identify opportunities to standardize, automate, and scale AI capabilities across multiple clients and programs • Manage systems for internal AI experimentation, including intake, prioritization, testing, and evaluation processes • Establish clear operational frameworks to support rapid iteration without sacrificing reliability or quality • Partner with operations and data teams to build reporting, monitoring, and feedback loops that inform product decisions • Anticipate operational risks and constraints as AI tools scale, proactively addressing performance, compliance, and resource needs • Oversee AI-enabled client programs from discovery through delivery, ensuring strong alignment between client needs and product capabilities • Collaborate with client teams to scope requirements, manage timelines, and set clear expectations for AI-driven outcomes • Ensure consistent quality and performance across all client-facing AI tools, services, and workflows • Translate client feedback into actionable product improvements and roadmap priorities • Partner closely with engineers, data scientists, and technical vendors to design, build, and ship AI-powered tools, platforms, and internal systems • Contribute meaningfully to technical architecture and system design discussions, including data pipelines, model integration, automation workflows, and internal tooling • Serve as a technical bridge between engineering teams, AI creatives, and client-facing stakeholders • Support iteration, debugging, and performance optimization by maintaining a strong understanding of systems end-to-end • Make informed build vs. buy decisions, evaluating vendors, APIs, and tools for scalability, cost, reliability, and long-term maintainability