• Lead adoption and implementation plans for platinum-level customers, ensuring value realization from the Armis platform. • Understand customer use cases and provide recommendations to improve security posture and platform utilization. • Build and maintain trusted relationships with technical stakeholders and decision-makers. • Act as the customer advocate within Armis, coordinating across teams to meet customer objectives. • Ensure deployment and configuration align with key business use cases and are delivered on schedule. • Stay current on third-party integrations and how they interact with Armis within customer environments. • Serve as a subject matter expert in your area of technical proficiency. • Partner with Product, Engineering, Support, and Sales teams to drive account success.