The future of family mental health — care for kids, teens, & families available nationwide ✨
Member Support Specialist, Bilingual – Spanish
Location
United States
Posted
7 days ago
Salary
$40K - $63K / year
Job Description
Job Requirements
- A passion for our mission to redefine behavioral health for children and their families.
- A desire to create a one-of-a-kind member experience and a background in providing excellent customer service.
- Ability to effectively communicate with Spanish-speaking members and provide support in both English and Spanish.
- The drive to be part of building something new - to work hard, to be your best self and to change the lives of our families.
- Comfort with a wide variety of technology including email, EHR, scheduling tools and more.
- Excellent communication skills (written and verbal) and organization skills.
- Ability to revel in the details and commitment to following through on all tasks, simple and complex.
- Previous experience managing a medical office and/or familiarity with insurance billing are a bonus.
Benefits
- Comprehensive Insurance: Medical, Dental, Vision, Life
- Time Off: Holidays, PTO, Sick Days, Parental Leave
- Stipends/Reimbursements: Learning and Development, Health & Wellness, Home Office
- Financial Wellness: 401k
- Community & Perks: Remote First Workforce, Collaborative culture
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