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Role Description

This non-exempt role is for someone who enjoys customer service and working in a fast-paced, team-centered environment. As a Title Clearance Coordinator, you will be responsible for working with various parties to ensure all title requirements are completed to clear files for closing.

• Review Title Commitments to determine items that need to be cleared prior to closing.
• Work with borrowers, clients, and 3rd parties to cure various items such as liens, judgments, prior mortgages, vesting requirements, and discrepancies.
• Take necessary steps to cure Title Clearance items per underwriter and state guidelines.
• Review and manage quality of daily progress reports.
• Participate in a phone queue to answer inquiries from borrowers and clients.
• Utilize various reports and dashboards to ensure pipelines are progressing and worked in a timely manner.
• Manage a pipeline of files with daily follow-ups.
• Respond to emails and phone calls in a timely manner.
• Act as a liaison for borrowers, clients, internal staff, and outside agencies.
• Communicate openly and respectfully with borrowers, clients, team members, and leaders.
• Manage and support lender relationships.
• Perform additional duties as assigned.

Qualifications

• High-School diploma or equivalent.
• 1-5 years of experience within real estate or mortgage industry.
• Working knowledge of real estate titles, deed preparation, and closings.
• Strong customer service focus.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong attention to detail.
• Self-motivated: ability to work with minimal supervision.
• Capability to work both independently and as part of a team.
• Ability to work overtime, as needed.
• Problem-solving mindset with ability to multitask.
• Proficiency with computers, including Microsoft Office.

Benefits

• Competitive pay rates based on skills and experience.
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identity theft), employee discounts.
• Paid holidays and generous PTO based on tenure.
• Paid volunteer time.
• Paid Maternity and Parental Leave.
• 401K plan and robust continuous learning opportunities.
• Access to discounts that help save money in your daily life.

Company Description

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings.

• We are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate.
• All onboarding employees will be required to complete a pre-employment background check and drug screening.
• We are an Equal Opportunity employer committed to diversity in the workplace.