Healthcare Through the Lens of Possibility
Support Engineer
Location
United States
Posted
43 days ago
Salary
Not specified
Job Description
Job Requirements
- 5+ years in technical customer-facing roles, preferably in Enterprise Technology
- Ability to diagnose and resolve basic computer and application technical issues
- Comfort with Service Desk ticketing applications and ITIL knowledge
- Knowledge of Microsoft products including Windows, Mac OS, and Office applications
- Strong oral communication skills and collaborative working style
- Organized approach to managing Help Desk tickets with documentation
- Ability to work through ambiguity and shifting priorities
Benefits
- Competitive health plans
- Accrued PTO - 15 days per year
- Paid parental leave
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