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Role Description

The Network Specialist is a highly technical role responsible for completing small, well-defined tasks and projects involving network design, engineering, configuration, and operational support across TDS’s integrated voice, video, and data network infrastructure.

• Network Infrastructure Planning
• Network Engineering
• Technology Development
• Operational Readiness
• Network Translations
• Circuit Design
• Network Design
• Configuration Management
• Advanced Technical Support
• Service Activation

This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.

Responsibilities include:

• Understanding and following established processes, completing assigned work in accordance with established quality measures to Plan, Engineer, Implement, Optimize or Operate TDS’s combined Voice/Video/Data network infrastructure.
• Making use of quality improvement techniques and participating in process improvement and management activities.
• Growing technical skills as they pertain to TDS's network infrastructure through self-training, formal classes, and coaching.
• Utilizing vendor contact in accordance with TDS contractual obligations and understanding the appropriate level of vendor use.

Qualifications

• Associates degree (or higher) -OR- 2+ years of professional work experience.
• 2+ years of experience in Voice, Data, or Video networking.

Requirements

• Familiarity with broadband and narrowband access technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX.
• Knowledge of transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM.
• Understanding of voice switching technologies including Legacy TDM and Softswitch technologies.
• Proficiency in TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, bridging, MPLS, IP quality of service, traffic engineering, VoIP and IPTV.
• Knowledge of power concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications.
• Familiarity with customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concepts.
• Able to participate in a small group to work on specific network issues.
• Ability to manage changing priorities and handle several simple network tasks concurrently with assistance required to help set priorities.
• Good organizational and written/verbal communication skills.
• Good presentation skills.
• Positive attitude and team focus are required.
• Requires software knowledge and skills in business and office applications, such as spreadsheets, database applications, word documents, network drawing tools, basic network applications (telnet, FTP Client, FTP Server) and basic Unix tools.
• Ability to make timely decisions and organize priorities to achieve maximum performance cost-effectively.
• Basic mathematical and statistical analysis.
• Ability to travel as necessary if the needs of the business dictate.
• Perform network tasks outside normally scheduled business hours if the needs of the business dictate.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs
• Short-Term & Long-Term Disability (for associates working 30 or more hours per week)
• TDS Service Discounts (for associates working 30 or more hours per week)
• Education Assistance (for associates working 30 or more hours per week)
• Paid Volunteer Time (for associates working 30 or more hours per week)