• Define and evolve UserTesting’s global pricing and packaging strategy across products and customer segments • Establish clear pricing architecture, discount guidelines, approval thresholds, and governance frameworks • Lead complex and strategic deal structuring while providing escalation support for high-value transactions • Scale and develop a high-performing Deal Desk team, driving both efficiency and commercial rigor • Partner with Product on monetization strategy for new launches and packaging evolution • Identify and address discount leakage and margin erosion to improve realized pricing performance • Operationalize pricing frameworks within CRM and CPQ systems, including dashboards and reporting to improve visibility and forecasting accuracy.