The Service Designer will collaborate across design, research, policy, operations, and technology to modernize federal services by designing and implementing end-to-end, human-centered service improvements. Key tasks include analyzing existing systems, developing service blueprints, identifying friction points, and prototyping future-state concepts that meet federal constraints and standards.

The Field Recruiter manages full lifecycle recruiting for store management roles, developing localized attraction strategies and partnering closely with regional and district managers to proactively deliver talent. This role also involves spending time in stores weekly for training and interviews, and supporting ad hoc initiatives like employer branding and data analytics.

Customer Service Engineer servicing MR Imaging Equipment in Chicago, IL

This role acts as the primary liaison between the field and internal teams to ensure compliant and efficient surplus lines placements prior to binding, serving as the subject matter expert for surplus lines requirements at the point of sale. Key duties involve validating quotes, managing system configurations for forms and rates, and driving process improvements that impact field operations.