Solution Architect / Service Job Title: Solution Architect / Service Department: COO Report to: Global Solutions Architects Team​ Leader Location:                       US Key Relationships: Sales, Account Managers, Product, R&D, Delivery, Support Job Scope: Full-time Availability: Immediate POSITION SUMMARY ZutaCore HyperCool® is a two-phase, closed-loop liquid cooling solution for the hottest processors of 2800W and beyond.  It uses a direct-to-chip method — one of the most effective forms of chip cooling — to apply waterless heat transfer fluid directly to the chips to extract and disperse heat. Since no water is used in the cooling solution, equipment is fully protected from leaks, corrosion, and other water-related threats. The HyperCool direct-to-chip liquid cooling solution is easily scalable and can be deployed in new or retrofitted data centers, supporting 120kW and above of computing power. The innovative design of HyperCool allows for sustainable, 100% heat re-use in the data center, producing the lowest 1.05 -1.07 PUE and highest efficiency in any climate. ZutaCore Solution Architect / Service is a key member of the Sales team and collaborates with the ZutaCore Sales and Business Development teams to identify and grow ZutaCore's Products and Services sales with ZutaCore Partners.  working directly with the ZutaCore Partners’ Customer Sales Engineers, Lab/Testing teams, end-user prospects, and customers at their locations . Main Responsibilities Be the technical focal point for customers and partners Be a technical focal point and resource for the Sales teams. Represent partners and customers’ requests and expectations. Identify opportunities, help map the customer/partner journey, identify risks and raise appropriate flags. Provide hands-on assistance in the field. Prepare, lead technical discussions with partners and customers. Aligned with formal education & knowledgebase processes. Collect customer, partner and market needs and deliver them to Product management and Engineering. Working in alignment with Program Management Assist the Marketing department – expos, booth build/tear/staff, etc. Sales Support : Be the ZutaCore Technical Solutions expert for ZutaCore sales team as well as ZutaCore Partners team: Assist sales with qualifications and assessment of new projects and opportunities. Qualifications Intimate knowledge and hands-on experience in the data center physical infrastructure and engineering, encompassing mechanical, electrical, including power distribution, precision cooling, IT rack layouts and management software. Customer facing experience, with exceptional customer success focus and skills. Hands-on experience and in-depth understanding of data center and equipment cooling requirements: Data Center IT and Servers Configuration Server Cooling technologies Infrastructure capacity support for cooling elements and data center power. Working knowledge of installing, configuring and maintaining mechanical and electrical data center systems. Understanding of server hardware components and operations. Ability to evaluate and analyze currently deployed Cooling Systems efficiency and limitations in customer Data Centers (power, usage, efficiency - PUE). Effective verbal and written communication skills in English. Innovative, details oriented, problem solving, hands-on attitude and results driven. Self-motivated, can work with minimal direction/ supervision, team player.