DigitalOcean

The cloud ☁️ of choice for developers, startups, and growing digital businesses around the world.

Senior Technical Account Manager

Technical Account ManagerSalesFull TimeRemoteTeam 1,001-5,000Since 2011H1B SponsorCompany SiteLinkedIn

Location

California

Posted

12 days ago

Salary

$142K - $176K / year

Bachelor Degree3 yrs expEnglishAnsibleAWSAzureCloudDistributed SystemsDockerGoogle Cloud PlatformLinuxPythonSQLTerraformGo

Job Description

• Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem • Help design, diagram, and plan infrastructure architectures tailored to customer use cases • Conduct regular technical consultation sessions and workshops • Manage and maintain DigitalOcean’s key accounts • Partner closely with customers to drive engagement, retention, and expansion • Identify opportunities for cost reduction and performance optimization • Act as the voice of the customer within DigitalOcean • Develop tools and scripts to streamline technical engagements

Job Requirements

  • Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation
  • Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go)
  • Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker
  • Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure)
  • Proven track record of successfully troubleshooting technical problems
  • Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles

Benefits

  • Competitive array of benefits to support well-being
  • Employee Assistance Program
  • Local Employee Meetups
  • Flexible time off policy
  • Reimbursement for relevant conferences, training, and education
  • Access to LinkedIn Learning's 10,000+ courses
  • Bonus based on company and individual performance
  • Equity compensation including grants and Employee Stock Purchase Program

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