• Conduct and deliver timely Quality Assurance audits and effectively communicate results and required actions to the team • Document and report all Quality Assurance testing results • Communicate effectively with cross-functional teams and stakeholders • Deliver training and guidance based on QA findings • Manage and prioritize projects to meet established deadlines • Interpret client’s business guidelines and policies to ensure compliance with legal and company guidelines and processes • Lead projects and initiate solutions and process improvements and key initiatives to completion.