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Role Description

The FINDRS Investigator I position performs investigative work evaluating and processing diligent searches, locate, and research services to all DFPS whenever there is a legitimate business need to locate individuals. This position conducts, researches and evaluates searches for absent parents, relatives, persons of interest, and general information in accordance to DFPS policies and procedures.

• Researches complex diligent search reports to locate missing parents, relatives or other persons the agency has a legitimate business need to locate.
• Evaluates and analyzes search results to determine applicability to the individual needing information.
• Researches and evaluates search results using a variety of proprietary database aggregators and online investigation software.
• Summarizes and documents FINDRS diligent search results and communicates findings to the requestor.
• Requests on behalf of Child Protection Services for CCJ and Paternity Registry searches.
• Provides technical support to DFPS staff regarding submission of FINDRS requests and results.
• Receives FINDRS requests and enters subject’s personally identifying information into various systems.

Qualifications

• Graduation from high school or equivalent.
• One-year experience in investigative procedures conducting searches, researching, and analyzing results.
• Experience with standard office equipment and software products including Microsoft Office Suite.
• Experience with internet databases utilized for locate investigations such as CLEAR, Accurint, and various internet web browsers preferred.
• Experience with Child Protective or Adult Investigations preferred.

Requirements

• Knowledge of Information Management Protecting Adults and Children in Texas (IMPACT) and DFPS programs preferred.
• Skills in the use of standard office equipment and software products proficiently including Microsoft Office Suite - Word, Excel and Outlook.
• Ability to apply investigative principles, techniques and procedures.
• Ability to analyze and compile data and pay close attention to detail.
• Ability to maintain confidential information.
• Ability to work independently with moderate supervision.
• Ability to establish and maintain effective working relationships with management, co-workers, and internal stakeholders.

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance at lower rates than most private plans.
• Flexible spending accounts for added tax savings on health and dependent care.
• Employee discounts on gym memberships, electronics, and entertainment.
• Potential qualification for Public Service Loan Forgiveness.