Zócalo Health

Healthcare pa' la Gente

Senior Product Manager, Care Operations

Product ManagerProduct ManagerFull TimeRemoteTeam 51-200Since 2021H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

10 days ago

Salary

$150K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Own the Care Operations product roadmap end-to-end, including problem identification, prioritization, and delivery • Own product direction for outreach, intake, authorization, scheduling, and care team tooling • Define and drive your own roadmap, grounded in real care team needs and aligned with company priorities, rather than executing against a pre-defined backlog • Partner day-to-day with Engineering, external development partners, and Design to ship, iterate, and improve workflows • Establish direct feedback loops with care teams, including CHWs, Operations, and Clinical staff • Define requirements, acceptance criteria, and success metrics for shipped features • Ensure new tools are adopted, usable, and meaningfully improve how care teams work • Own stewardship of existing care operations systems, ensuring they are reliable, usable, and not creating unnecessary operational or financial drag • Partner with Operations, Clinical, and Finance to determine when to improve, tolerate, or sunset existing tools based on real usage and impact • Own system transition and sunset sequencing for legacy tools within the Care Operations domain, including defining readiness gates and cutover plans

Job Requirements

  • 5+ years of product management experience or equivalent experience owning complex operational systems
  • Experience working on healthcare operations, care coordination, or EHR-adjacent products
  • Experience managing system transitions, migrations, or vendor sunsets
  • Comfort balancing stewardship of existing systems with forward-looking product development
  • Strong ability to operate in ambiguous, early-stage environments
  • Demonstrated ownership of outcomes, not just delivery of requirements
  • Experience partnering closely with Engineering, Design, and Operations teams
  • Excellent communication and stakeholder management skills
  • Comfort using AI-enabled tooling to accelerate product development and operational workflows.
  • Experience with care delivery workflows, value-based care, or Medicaid populations (preferred)
  • Familiarity with Athena or similar EHR systems (preferred)
  • Experience working with external development partners or vendors (preferred)
  • Background in workflow-heavy or operationally complex domains (preferred)
  • Experience operating across multiple product teams, maintaining consistency and standards while teams execute independently (preferred)

Benefits

  • Competitive salary
  • Equity compensation package
  • Comprehensive benefits including medical, dental, and vision
  • 401k
  • Flexible PTO policy - take the time you need to recharge
  • $1,000 home office stipend
  • We provide the equipment needed for this role.
  • Opportunity for rapid career progression with plenty of room for personal growth.

Related Job Pages

More Product Manager Jobs

Full TimeRemoteTeam 51-200

The Senior Product Manager will own the outcomes of full-stack product initiatives, including Go-To-Market mechanics and metric performance for both customers and the business. This involves leading product discovery, partnering with cross-functional teams to deliver high-quality releases, and orchestrating complex AI-enabled workflows.

United States

Group Product Manager, AI and Data Strategy

Elite Technology

Our solutions lie at the heart of the world’s most successful law firms, accelerating their businesses

Product Manager10 days ago
Full TimeRemoteTeam 501-1,000H1B No Sponsor

This senior product leader is responsible for owning and evolving the AI and data product vision across the mission-critical Legal ERP platform, defining and prioritizing the roadmap for data platforms, analytics, and AI/ML capabilities. They must translate complex infrastructure decisions into customer-centric strategies while leading pricing, packaging, and go-to-market enablement for these offerings.

United States
$171K - $190K / year
Product Manager10 days ago
Full TimeRemoteTeam 11-50

Location: Remote (US) Reporting to: Head of Product About Chamber Cardiovascular disease remains the leading cause of death in the United States. At Chamber, we are rebuilding the system for cardiology so that outcomes, not volume, define success. We partner with independent card...

United States

Senior Capability Manager, US Employer Product Solutions - Cigna Healthcare

The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Product Manager10 days ago
Full TimeRemoteTeam 10,001+Since 1982H1B No Sponsor

The job profile for this position is Program Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. As a Capability Manager, you turn strategy into sustained business results. You work at the intersection of business vision and technology delivery, par...

United States