• Partner with Senior Facilities Manager and Account Lead to execute strategic goals, innovative cost-reduction programs, and productivity initiatives that drive measurable results • Lead and manage building technicians, vendors, and contractors to deliver exceptional service levels within budget while ensuring compliance with all client and JLL policies • Develop and oversee capital and expense budgets, prepare detailed operating reports, monthly forecasts, and variance analyses in close collaboration with client representatives • Complete all facilities reporting requirements accurately and on time, including monthly, quarterly, and annual reports that meet client-specific record-keeping standards • Serve as the seamless interface between client real estate organizations and facilities teams, ensuring satisfaction through responsive leadership and creative problem-solving • Recommend strategic capital improvements and assist in developing annual management plans that enhance building performance and tenant experience • Achieve Key Performance Indicators outlined in client Performance Agreements while sharing innovative best practices across JLL Facilities Management • Oversee comprehensive service delivery of all contracted services, ensuring safety, compliance, and quality standards are consistently met or exceeded