Principal Marketing Manager

MarketingMarketingFull TimeRemoteTeam 1,001-5,000Since 2013H1B SponsorCompany Site LinkedIn

Location

New York + 4 more

Posted

40 days ago

Salary

$110K - $165K / year

Bachelor Degree8 yrs expExperience acceptedEnglish

Job Description

• Inform the strategy and execution of our global customer recognition and advocacy ecosystem • Operationalize and manage high-touch initiatives, including the Executive Sponsor Program and Customer Advisory Boards (CAB) • Orchestrate the end-to-end production of customer success stories, video testimonials, and case studies • Drive our third-party review strategy on critical platforms (e.g., Gartner Peer Insights, G2) • Partner with Sales and Customer Success to scale our reference and referral programs

Job Requirements

8+ years of relevant experience in Customer Marketing, Advocacy, or Strategic Marketing and a Bachelor’s degree (or equivalent combination of education and experience)
Proven ability to interface with and influence C-suite stakeholders, both internally and externally
A sharp ability to extract compelling, ROI-driven narratives from complex customer implementations
Experience building and scaling repeatable processes and playbooks for global programs
Nice-to-have: Hands-on experience using the Gainsight platform to drive customer engagement or advocacy workflows.
Nice-to-have: Experience leveraging AI-powered tools to scale content production or customer sentiment analysis.
Nice-to-have: Experience managing marquee in-person and virtual customer events.

Benefits

Fully covered medical premiums (employee-only)
Flexible PTO
401(k) plan
Dental and vision coverage
Remote work options
$10,000 lifetime fertility stipend
Access to coworking spaces around the globe
Dedicated Recharge Holidays - one long weekend each quarter

Related Categories

Marketing

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