Field Engineer II
Location
Colorado
Posted
4 days ago
Salary
$74.2K - $111.2K / year
Associate Degree3 yrs expEnglish
Job Description
• Perform complex installations, preventative maintenance, and corrective repairs on a wide range of GE Precision Healthcare imaging and diagnostic equipment.
• Diagnose and troubleshoot equipment malfunctions using advanced diagnostic tools, schematics, and technical manuals.
• Provide timely and effective technical support to customers, resolving issues efficiently and minimizing downtime.
• Conduct quality assurance tests and calibrations to ensure equipment meets manufacturer specifications and regulatory requirements.
• Document all service activities accurately and completely in GE's service management system.
• Train customers on proper equipment operation and basic troubleshooting techniques.
• Maintain a strong understanding of GE Precision Healthcare product lines, updates, and service procedures.
• Adhere to all GE EHS (Environmental, Health, and Safety) policies and procedures, as well as customer site safety protocols.
• Manage a territory and schedule service calls effectively to meet response time targets and customer expectations.
• Collaborate with sales, applications, and technical support teams to ensure customer satisfaction.
• Participate in ongoing training and professional development to stay current with technology and industry standards.
Job Requirements
- Associate's degree in Biomedical Engineering, Electrical Engineering Technology, Electronics, or a related technical field, or equivalent military experience.
- Minimum of 3-5 years of experience servicing complex medical imaging or diagnostic equipment.
- Proven ability to read and interpret schematics, wiring diagrams, and technical manuals.
- Strong electro-mechanical troubleshooting skills and proficiency with various test equipment (e.g., oscilloscopes, multimeters).
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and manage time effectively in a field-based role.
- Proficient with computer systems and software, including Microsoft Office Suite and service management applications.
- Must possess a valid driver's license and be able to travel extensively within a designated service territory, including overnight stays as required.
- Ability to lift and move heavy equipment (up to 50 lbs) and perform tasks requiring physical dexterity.
- Familiarity with regulatory compliance standards (e.g., FDA, HIPAA) in a healthcare environment is a plus.
Benefits
- medical, dental, vision
- paid time off
- a 401(k) plan with employee and company contribution opportunities
- life, disability, and accident insurance
- tuition reimbursement