Yellow Card App

Financial Inclusion For All

Sales Operations Manager

Sales Operations ManagerSales Operations ManagerFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

11 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Maintain and update sales records, customer databases, and CRM systems. • Generate sales reports, performance metrics, and other relevant documentation for analysis and decision-making. • Identify opportunities for process improvement and efficiency gains, implementing changes to enhance operational effectiveness. • Provide accurate pipeline and forecast updates to the Head of Sales or Senior Management team to support business planning. • Create low-code interventions, internal toolkits, standards, and guidelines that assist sales teams, allowing teams to scale operations and increase profitability. • Provide administrative assistance to the sales team. • Coordinate with other departments to facilitate sales operations and drive delivery of projects to deadlines, with a focus on ensuring go-live with Diamond and P1 accounts. • Handle ad-hoc administrative tasks as required.

Job Requirements

  • Degree in Business Administration, Sales, or a related field preferred.
  • 5+ years of experience in a sales support or customer service role.
  • Excellent organisational and communication skills, proficiency in office software and CRM systems, and strong problem-solving abilities.
  • Customer-focused, detail-oriented, and capable of working in a fast-paced environment.

Benefits

  • Impactful and Purposeful Work: You will be helping to drive financial inclusion across Africa.
  • Remote-First Flexibility: We embrace a fully remote work environment.
  • Global & Diverse Team: You will have the opportunity to work with talented professionals from 25+ countries across the world, in a multicultural and collaborative environment.
  • Learning & Development: Access to resources, support, and autonomy to grow professionally.
  • Mental Health Support Services: Your mental well-being matters to us.
  • Competitive compensation and meaningful health coverage, and all full-time employees are participants in our stock option plan.

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