• Engage with Stord’s early adopters and broader customer base to uncover pain points, value drivers, and ideal product capabilities that inform and prioritize the roadmap. • Build a deep understanding of the market landscape to identify differentiation opportunities, competitive advantages, and strategic levers to win. • Define and own the product roadmap—scoping, capturing, and documenting clear requirements in partnership with engineering and design. • Collaborate cross-functionally with engineering, design, GTM, and other stakeholders to deliver high-quality software quickly and successfully. • Drive rapid iteration, adoption, and growth by ensuring products deliver measurable value to customers and the business. • Create clear, scalable documentation to support customers, technical users, and internal teams in driving adoption and positive customer experiences. • Continuously prioritize initiatives based on customer needs, company goals, market dynamics, and key KPIs. • Leverage both quantitative and qualitative research to inform decisions and sharpen product strategy. • Act as the champion of the customer, translating insights into innovative solutions. • Help shape product processes and contribute to building a strong, collaborative product culture.