At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Business Operations Coordinator
Location
United States
Posted
20 hours ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
The Business Operations Coordinator is responsible for supporting the day-to-day administrative functions within our medical record retrieval operations. While primarily administrative, this role includes occasional light phone work and requires individuals who are organized, detail-oriented, and comfortable working independently in a remote environment.
- Perform image quality assurance (QA) and ensure accurate delivery of processed files electronically
- Conduct chart investigation to resolve discrepancies and ensure document completeness electronically
- Support ancillary operational tasks that contribute to the success of the business
- Maintain a high standard of accuracy, productivity, and confidentiality
- Contribute to a performance-driven environment that provides clear expectations and opportunities for growth
Qualifications
- High School Diploma / GED
- Must be 18 years of age OR older
- Administrative work experience
- Experience in medical record collection
- Background working with provider groups, health information management, or claims processing
- Knowledge of the U.S. healthcare system
- Ability to stay organized, focused, and productive in a remote setting
- Private, distraction-free workspace that prevents PHI from being visible to others
- Reliable home internet with a stable connection
- Computer skills, including proficiency with Microsoft Excel
- Ability to work Monday - Friday with flexibility to work any of our 8-hour shift schedules during normal business hours of 8:00 am - 5:00 pm
- May be necessary to work occasional overtime
Requirements
- Ability to keep all company sensitive documents secure
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
Job Requirements
- High School Diploma / GED
- Must be 18 years of age OR older
- Administrative work experience
- Experience in medical record collection
- Background working with provider groups, health information management, or claims processing
- Knowledge of the U.S. healthcare system
- Ability to stay organized, focused, and productive in a remote setting
- Private, distraction-free workspace that prevents PHI from being visible to others
- Reliable home internet with a stable connection
- Computer skills, including proficiency with Microsoft Excel
- Ability to work Monday - Friday with flexibility to work any of our 8-hour shift schedules during normal business hours of 8:00 am - 5:00 pm
- May be necessary to work occasional overtime
- Ability to keep all company sensitive documents secure
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
