Making health care work for everyone.
Customer Service Representative – Bilingual
Location
Idaho + 4 moreAll locations: Idaho, Oregon, Texas, Utah, Wisconsin
Posted
6 days ago
Salary
$18 - $22 / hour
Job Description
Job Requirements
- Minimum 1 year experience working in customer service or health care
- Fluency through language testing in a second language relevant to the population served
- Strong computer application skills including MS Windows, Word, Excel and Outlook
- Ability to type minimum 35 words per minute preferred
- Strong written and spoken communication skills
- Strong customer service skills
- Ability to interact professionally, patiently and courteously with members in writing and on calls
- Strong active-listening skills
- Ability to articulate complex issues clearly and understandably
- Ability to provide clear and concise information and directions as well as follow instructions
- Ability to work in a fast-paced environment and manage multiple tasks
- Ability to adhere to a set schedule and maintain excellent attendance
- Ability to effectively work with diverse individuals and groups
Benefits
- Health insurance
- Retirement plan with employer contributions
- Paid time off (PTO)
- Paid State Sick Time
- Paid holidays
- Volunteer time
- Jury duty leave
- Bereavement leave
- Employee assistance program
- Wellness program
- Discounts and supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings)
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