• Partner with Digital Product Managers to gather, document, and refine business and functional requirements for new features, enhancements, and platform capabilities. • Collaborate closely with cross-functional teams—including UX, engineering, QA, and stakeholders from marketing, customer service, and operations—to ensure alignment on scope and intent. • Create clear and concise user stories, process flows, acceptance criteria, and documentation that guide development teams. • Conduct requirements gathering sessions, user interviews, and stakeholder workshops to uncover business needs and user pain points. • Assist with backlog grooming, sprint planning, and the refinement of epics and features. • Support UAT (User Acceptance Testing) by validating that requirements have been implemented as intended. • Contribute to data analysis, benchmarking, and competitive research to inform product decisions. • Help track and communicate project status, dependencies, and risks across cross-functional teams. • Promote continuous improvement by identifying process gaps and opportunities to streamline documentation and delivery workflows.