• Drive the successful implementation of Setra’s critical environmental solutions by designing, configuring, and deploying tailored systems that meet customer requirements. • Support sales opportunities, provide technical expertise, and ensure optimal system performance through installation, troubleshooting, and training. • Collaborate with cross-functional teams to understand customer requirements and provide tailored solutions. • Conduct site assessments and provide technical support during installation and commissioning remotely and in-person. • Troubleshoot and resolve technical issues related to certain product lines. • Provide training and support to customers on the use and maintenance of the systems. • Document system configurations, processes, and customer interactions.