• Own the product vision and roadmap for innovation for the Client segment, ensuring alignment to current GTM models • Balance short-term delivery to support Client-driven needs, competitor differentiators, and iteratively improving existing features • Build segment strategies tailored to regional market dynamics, including compliance culture, regulatory mandates, and platform maturity • Partner with the Product Manager – Integration on strategy and execution for the integration of other CM products • Drive a roadmap that reflects value-generating features to enhance client user experience and mandate of the program • Collaborate with regional GTM teams to prioritize deliverables to support sales goals and client retention through competitor differentiation • Translate the product north star strategy into execution • Collaborate cross-functionally leveraging shared UX, API, configuration, and QA capabilities • Ensure features meet varying international standards (e.g., compliance, language, audit trails) without compromising product cohesion • Represent the client perspective across buyer and administrative users, from onboarding through renewal • Gather insight through interviews, focus groups, surveys, and analytics across territories to identify opportunities for both compliance enablement and deeper value creation • Collaborate with Product Intelligence to track regional competitor offerings, market shifts, and user preferences • Identify and prioritize roadmap opportunities that deliver value to Clients, such as data visualizations, network visibility, forms, or marketplace • Align closely with regional Sales, Marketing, and Customer Success teams to ensure roadmap investments support go-to-market success • Collaborate on regional pricing, packaging, and onboarding approaches to optimize conversion and long-term value • Enable GTM teams with region-specific messaging, demo flows, and product positioning • Own product KPIs for the Client segment, including adoption, retention, revenue, and satisfaction, with the ability to segment performance by region • Use data and feedback to adjust prioritization and improve performance across GTM models • Monitor roadmap progress and communicate results to internal stakeholders and executive leadership • Support Board- and ELT-level reporting on product impact, including insights into market traction and growth levers • Deliver a regionally localized client innovation roadmap that drives value and supports GTM goals • Deliver multiple product enhancements that directly improve adoption and retention for US and UK enterprise buyers • Execute Operation Iron objectives for US customers • Partner with Product Manager, CPro Integration – Client to identify opportunities to create new value for UK clients independent of SC UK integration