VS Media
Industry Leaders in Live Video Chat
Customer Support Representative – Tier 2
Customer SupportCustomer SupportFull TimeRemoteTeam 51-200Since 1996H1B No SponsorCompany SiteLinkedIn
Location
Arizona + 6 moreAll locations: Arizona, California, Colorado, New York, Oklahoma, Tennessee, Texas
Posted
4 days ago
Salary
$18 / hour
English
Job Description
• Serve as primary points of contact for customer inquiries across phone, live chat, and email
• Provide essential regulatory and compliance support
• Handle complex issues escalated beyond Tier 1
• Ensure timely, accurate resolutions aligning with company policies
Job Requirements
- Mid-level experience in customer support
- Strong attention to detail
- Excellent written and verbal communication skills
- Ability to multitask and handle complex issues
- Empathetic tone in customer interactions
Benefits
- Full benefits package including health/dental/vision
- Attractive 401 K plan
