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Role Description

The Director of Business Development, Eastern Region, leads and develops a team of regional sales managers responsible for driving new business acquisition and profitable network growth. This role owns the full new-agent sales lifecycle—from prospecting and lead generation through contract negotiation, onboarding, and transition to account management—ensuring the team meets or exceeds revenue and profitability objectives.

• Define strategic direction, enhance sales execution, and apply data-driven performance management to maximize productivity and ROI.
• Partner closely with Marketing, Operations, and Account Management to ensure seamless agent activation, strong market presence, and long-term partner success.
• Lead, coach, and develop a high-performing team of Territory Sales Executives focused on new business growth.
• Establish clear goals, KPIs, and performance standards aligned with company objectives.
• Monitor sales performance, provide ongoing coaching, and implement improvement plans when needed.
• Develop and execute territory strategies to optimize pipeline quality and target high-potential agent opportunities.
• Analyze market data, competitive trends, and demographic insights to identify and prioritize expansion opportunities.
• Create and present performance, pipeline, and market reports to highlight risks, opportunities, and trends.
• Ensure disciplined management of the full sales cycle, including accurate forecasting and strong close rates.
• Lead contract negotiations to ensure profitability and adherence to company policies.
• Partner with internal teams to streamline onboarding, training, and implementation for new agents.
• Work closely with Account Management to support a smooth handoff and strong early-stage retention.
• Collaborate with Marketing and Operations to improve lead generation, accelerate activation, and enhance the overall agent experience.

Qualifications

• Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
• 10–15 years of progressive sales experience with strong results in new business development and territory expansion.
• 5–10 years of experience in sales leadership roles.
• Experience in consumer financial services or money transfer industries preferred.
• Demonstrated success meeting or exceeding sales targets and driving business growth.
• Strong analytical skills with experience evaluating sales data, market trends, and competitive landscapes.
• Proven ability to lead, recruit, develop, and mentor high-performing sales teams.
• Proficiency in CRM tools and Microsoft Office Suite.
• Excellent verbal and written communication skills; able to influence clients and internal stakeholders effectively.
• Strong problem-solving skills with a proactive, solutions-oriented mindset.
• Bi-lingual and/or bi-cultural experience is highly preferred.
• Ability to work effectively both independently and cross-functionally across teams and departments.
• Strong understanding of financial products, market dynamics, and relevant regulatory requirements.

Benefits

• Access to short-term incentives
• Multiple health insurance options
• Accident and life insurance
• Access to best-in-class development platforms
• Parental Leave
• Family First Programs
• Medical, Dental, and Life Insurance
• Tuition Repayment Assistance Program

Company Description