Gritter Francona
The Veteran Edge
Lead Human Factors Engineer
Location
District of Columbia + 3 moreAll locations: District of Columbia, Florida, Texas, Washington
Posted
41 days ago
Salary
Not specified
Postgraduate Degree10 yrs expEnglish
Job Description
• Serve as the **HFE lead for the contract**, owning the HFE strategy, roadmap, and quality bar for deliverables; establish HFE governance, definitions of ready/done, templates, and review gates.
• Translate **state‑of‑the‑art research and industry trends** in human factors, cognitive/organizational psychology, and clinical informatics into scalable methods and guidance for teams.
• Champion **Lean‑Agile** principles within a SAFe® environment, shaping ART ceremonies (PI Planning, System Demo, Inspect & Adapt) to drive value delivery and continuous improvement.
• Plan and execute **mixed‑methods research** (contextual inquiry, cognitive task analysis, diary studies, think‑aloud protocols, surveys, card sorting, tree testing, formative/summative usability) tailored to risk and regulatory context.
• Design and conduct **workflow analyses** across clinical informatics domains (e.g., order entry, medication administration, care coordination, documentation, decision support) to identify **latent conditions**, handoff risks, and transient failure modes that **evade unit testing**.
• Apply advanced **risk and resilience methods** (e.g., FMEA/FMECA, STPA, bow‑tie analysis, FRAM, HFACS) to anticipate and mitigate human‑system hazards.
• Visualize and articulate **system‑wide impacts** of design changes on **all user groups** (end users, supervisors, support staff, patients, administrators).
• Recommend **redesigns** or **operational mitigations** to minimize negative outcomes when changes are constrained or products/processes are essential.
• Collaborate with product, engineering, clinical SMEs, and data teams to prototype designs (low‑ to high‑fidelity) and evaluate effects on safety, workflow, workload, and adoption.
• Provide **thoughtful, actionable suggestions during live demo calls**; adapt in real time to participant feedback in user sessions of any type (moderated, unmoderated, remote, in‑person).
• Mentor cross‑functional teams in HFE practices; deliver trainings and brown‑bag sessions to **empower high‑performing Agile teams**.
• Define and track **HFE KPIs** (e.g., task success, time‑on‑task, error rates, cognitive load, adoption, defect escape rate, alert fatigue indices).
• Produce clear, standards‑aligned HFE documentation (protocols, moderation guides, test plans, risk analyses, traceability matrices, usability engineering files, summative reports).
• Ensure alignment with applicable **standards and guidance**
Job Requirements
- Masters' degree
- 10+ years of experience in human factors engineering, with a strong record leading research, evaluations, and design for complex, safety‑critical or high‑reliability systems.
- Experience applying **SAFe® Lean‑Agile** principles and practices to drive value, sustain organizational change, and enable high‑performing Agile teams
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
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