• Take on the company’s highest-leverage problems across product, operations, strategy, and go-to-market. • Own critical initiatives end-to-end: define the problem, run deep analysis, make clear recommendations, and drive execution. • Act as a force multiplier as the company scales; identifying patterns, eliminating inefficiencies, and building scrappy but durable solutions. • Partner closely with Customer Success, Sales, and Marketing to unblock execution and accelerate growth. • Design and implement processes, tools, and systems that scale with the business, not against it. • Operate with extreme range and ownership: one week shaping product or GTM strategy, the next supporting a customer analysis or pressure-testing pricing and unit economics.