• Own and achieve an individual revenue quota while contributing to a shared team quota • Develop and execute strategic account plans focused on expansion, retention, and long-term growth • Build, manage, and forecast a qualified pipeline of expansion, upsell, and cross-sell opportunities • Serve as the primary commercial and strategic point of contact for assigned accounts • Build and maintain executive-level relationships within complex, multi-entity health systems • Lead executive-level business reviews emphasizing outcomes, ROI, and future growth initiatives • Identify and lead partnership expansion initiatives across service lines, locations, or programs • Conduct regular onsite visits to deepen relationships and uncover growth opportunities • Collaborate cross-functionally to scope solutions, align resources, and close growth opportunities • Own contract renewals, expansions, amendments, and pricing discussions • Ensure contractual compliance across invoicing, reporting, SLAs, and KPIs • Provide accurate forecasting, pipeline management, and reporting through Salesforce • Proactively identify and mitigate risks to retention and revenue • Lead escalation and resolution of complex partner issues as they arise