CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Business Systems Analyst, IT GTM

Systems EngineerSystems EngineerFull TimeRemoteTeam 5,001-10,000Since 2011H1B SponsorCompany Site LinkedIn

Location

United States

Posted

42 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglishCloudTableau

Job Description

• Lead business analysis efforts for partner portal and Salesforce transformation projects that enhance how partners interact with CrowdStrike • Gather, document, and translate business requirements from alliance/channel teams and internal operations stakeholders into functional specifications • Analyze and optimize end-to-end processes including lead management, opportunity tracking, partner certifications, partner information management, and approval workflows • Design and implement reporting and dashboard solutions that provide actionable insights to partners and internal teams • Collaborate with cross-functional teams to identify pain points and opportunities for process improvement in the partner experience • Conduct user acceptance testing, create test plans, and ensure solutions meet business requirements • Develop training materials and provide support for new features and enhancements • Manage multiple concurrent projects with varying priorities and stakeholder groups • Serve as a liaison between business users, technical teams, and leadership

Job Requirements

5+ years of experience as a Business Systems Analyst, preferably with Salesforce platforms
Strong understanding of partner/channel operations, partner portals, or B2B partner ecosystems
Proven experience with Salesforce Sales Cloud, Partner Community/Experience Cloud, CPQ
Expertise in requirements gathering, process mapping, and documentation
Experience with reporting and dashboard design (Salesforce Reports & Dashboards, Tableau, or similar)
Strong analytical and problem-solving skills with attention to detail
Excellent communication skills with ability to translate technical concepts for business audiences
Demonstrated ability to manage stakeholder relationships and drive consensus
Self-starter who can work independently with minimal guidance
Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe