• Partner with Solutions Architects to define scalable Salesforce customization and integration strategies that align with client business objectives • Analyze existing Salesforce configurations and recommend improvements that enhance performance, usability, and long-term maintainability • Develop and configure declarative Salesforce solutions using Flow, sandbox provisioning, and user and security configuration best practices • Contribute to Ridgeline’s Integration Library by building and documenting integrations using Workato and related iPaaS technologies • Design and support REST API and related integrations between Salesforce and Ridgeline’s platform • Facilitate functional and technical requirements sessions and translate findings into clear, actionable documentation • Guide customers through data migration activities using Salesforce Data Loader and structured Excel mapping processes • Collaborate cross-functionally with technical, functional, and project management teams to ensure successful go-lives and resilient deployments • Communicate technical concepts with clarity and transparency to build trust with internal teams and external stakeholders • Take ownership of complex challenges, proactively identify risks, and deliver thoughtful, solution-oriented outcomes • Contribute to a culture of learning, continuous improvement, and shared success aligned with the Ridgeline Way.