Salesforce
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Research & Insights Manager
Location
United States
Posted
3 days ago
Salary
Not specified
Bachelor Degree5 yrs expEnglishTableau
Job Description
• Analyze and interpret data from a variety of sources, including surveys, market research, and past studies
• Assist with aligning benchmark data from internal/external partners to compare against past time-boxing survey data to share across the business
• Identify key trends, patterns, and insights that can inform business strategy
• Create compelling data visualizations, such as charts, graphs, and dashboards, to communicate findings to stakeholders across the organization
• Develop and maintain reports that track key performance indicators (KPIs) and business trends
• Collaborate with cross-functional teams to understand their data needs and provide analytical support as needed for specific market segments and roles
• Present complex data findings in a clear, concise, and understandable manner to both technical, and non-technical audiences
• Assist in ad-hoc projects as needed
Job Requirements
- 5+ years of proven experience as a Data Analyst, or Research Analyst, or in a similar role
- Expert-level proficiency with data visualization tools (e.g., Tableau, Sheets)
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Solid understanding of statistical analysis and data modeling
- Excellent communication and presentation skills
- Experience working with survey data and translating it into actionable insights
- Expert-level knowledge in Excel and Google Sheets
- Demonstrated experience with Salesforce, including an understanding of how the platform solves business problems
- Strong organizational and strategic thinking skills, with an ability to manage multiple responsibilities and projects
- Past experience with survey tools, Survey Monkey, Quatrics
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program