• Apply standardized testing principles to identify defects, mitigate risks, and improve software and system performance. • Collaborate closely with development, systems, and support teams to ensure application quality and performance. • Utilize automated testing tools, standard test scripts and ad hoc tests to confirm code is working as required. • Provide second tier support for correcting minor code issues that do not require escalating to the design/development team. • Develop and execute structured test plans, test cases, and test scripts in alignment with industry best practices. • Perform functional, integration, regression, and user acceptance testing (UAT) for software solutions. • Collaborate with developers to identify and resolve software issues before deployment. • Ensure that solutions meet business and technical requirements through rigorous verification. • Develop and refine QA processes to enhance software quality and reduce release risks. • Assist in training end-users and stakeholders on software functionality and quality expectations.