This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves connecting with customers with past-due balances and finding ways to resolve billing-related customer issues.

• Support the growth of Fox Pest Control through excellent customer service
• Connect with customers to resolve billing issues; collect payments, release invoices, data entry
• Contact customers by phone, email, mail, and text
• Process all work with integrity and incredible attention to detail
• Consistent flexible work schedule - 8 hr shifts between 6 AM - 6 PM

Qualifications

• High School degree/GED or higher
• Great customer service skills
• Proficient with Excel
• Spanish fluency is preferred
• Attention to detail and ability to pick out trends
• Data entry with accuracy and speed
• Ability to prioritize and quickly shift focus between various tasks
• Willingness and commitment to cultivating a positive and uplifting company culture
• Self-starter mentality and highly motivated

Requirements

• Position available for a quick start
• Location: Remote
• Reports to: Staff Accountant
• Wage: $18 - $20/hr
• Employment Status: Full-Time, Hourly, Non-Exempt (At-Will)

Benefits

• Competitive Health Insurance including Medical, Dental, and Vision for full-time employees
• 401k with a generous company match
• PTO after just 30 days for Full-time individuals
• Paid Holidays
• Paid Sick leave and Bereavement for FT/PT employees
• Empowering and positive workplace culture
• Strong potential and room for growth with an Individualized Leadership Plan for every team member
• Paid hands-on training opportunities