• Drive planning for quarterly outcomes for the service roadmap in alignment with company goals. • Collaborate with Engineering and Design to craft and execute the Product Roadmap aligned to company goals, and ensure the teams are operating to effectively prioritize backlogs and enhancements based on business impact and user value. • Collaborate across Sales, Underwriting, Strategic Partnerships, Operations, and Service strategy to understand the needs of our customers and to achieve business outcomes and delight agents and partners. • Analyze performance data, customer feedback, and market trends to identify opportunities for to deliver values to users and Pathpoint. • Cultivate effective processes across the team to drive measurable value to the business. • Coach and foster a culture of product and UX excellence across the team.